Un.titled have been hugely instrumental in designing and implementing a website that achieves everything we set out to do. Since launching the new website, online sales have gone from around 45% (where they'd been languishing for a long while) to 65% of overall sales.

Emma Mortimore, Marketing Manager, The Queen's Hall

Our most popular services...

User personas

User personas allow for a better understanding of the type of people that are or could be using your website. These personas help define how the site is used, and what improvements could be made to enhance the user experience.

Focus groups

Getting people to sit down and discuss what’s right and wrong with your digital offering can quickly help shed light on what’s landing and what’s not. These groups offer the chance for honest discussion and recommendations that can be hugely advantageous.

User discussion

Carrying out conversations with potential users or collating surveys can enable a deeper understanding of who you are as a brand, and what customers or site visitors are seeking from you.

Market trends

Analysing current trends and prevalent themes can provide the footing required to then make positive changes to your approach. Having a better awareness of how the land lies and the competition that is out there enables positive decisions to be made.

Frequently asked questions